Last updated: 20 September 2026
Quotes and invoices
If a paid project is agreed, price, scope, payment method, due dates, and any refund or cancellation terms should be provided before payment is requested.
No hidden recurring billing
The current website package contains no checkout, stored-card flow, or recurring subscription mechanism. A payment should not be treated as authorized unless the customer has separately agreed to the relevant commercial terms.
Refund questions
For a payment made under a separately agreed invoice or service arrangement, contact [email protected] and include enough information to identify the transaction. Eligibility will depend on the specific agreed terms and applicable consumer law.
Duplicate or incorrect charges
If you believe a charge is duplicated or incorrect, contact [email protected] promptly so it can be reviewed.